Unit4’s Advanced Virtual Agent (Ava) works directly within Microsoft Teams and uses natural language prompts from your team to complete routine admin tasks in your ERP. Moreover, Ava can resurface missed or forgotten tasks so that you team can ensure diligence in their everyday tasks, providing cleaner data into your ERP.
Agentic AI has the capability to simplify ERP interactions, increasing adoption and reducing technical requirements of project managers. For instance, when managers need to interact with data – perhaps a request for resource or KPI data regarding a specific project – they can simply request this using natural language, often in a familiar platform like MS Teams.