2020 allowed organizations to take a break from focusing on growth to hunker down and fix the basics – positioning the industry well for the future. Now’s the time to keep building on this.
Building leaders for the future. A younger workforce requires strong front-line management and guidance. With workforce dynamics changing, effective, ethical, and collaborative leadership is more important than ever.
Focus on predictable and repeatable financial performance. This creates the breathing room you need to make investments in growth into new areas. The last 2 years have proven that discretionary expenditure makes very little difference in either employee wellbeing or business success. This means it pays to invest in tools that allow you to plan flexibly to meet targets even in uncertain conditions.
Invest in your IT infrastructure to support both of the above. Many firms polled for this study lack the visibility and information they need to make real time decisions. Leveraging cloud technology helps ensure this level of visibility while breaking down internal silos and providing support for both better financial and leadership decisions through new capabilities like AI, machine learning, and smart automation.
