5. Skills imbalances create issues with sub-par utilization, further deepens silo divides, and causes difficulty in recruiting and retaining staff and easily staffing projects.
6. Immature processes based around poor systems and tools and inconsistent workflows lead to low repeatability and an inability to be efficient.
7. Poor quality and customer satisfaction resulting from failed projects, cost overruns, and leading to difficulty securing references.
8. Poor financial performance occurs as a result of the above factors – all of which start from the top.
Bad financial performance stems from poor leadership, and itself causes a vicious cycle of high attrition, low morale, and poor engagement. These in turn lead to low levels of client satisfaction, and poor financial results.