What is Change Management?

It’s a focused and structured approach to aligning people, processes, and tools to move employees from their current state of doing things, to a new state.

For employees to adopt a new way of performing, they must understand...

What is the change?
Why is the change occurring?
What does success look like?
What’s in it for them to change?
How will they perform their work?

^{According to LinkedIn,}^{“it costs an employer an average of}^33%^{of an employee’s yearly salary for their exit”.}

(LinkedIn, 2022)

Change must be managed carefully and thoughtfully to retain employees. But, employees are not the only group in an organization that experiences change because of a digital transformation. Departments impact each other when processes change. Often change is not managed well when a digital transformation occurs because process dependencies are not evaluated.

Our approach is designed to help you organize, plan, and implement the best employee experience possible to enable your departments and employees to adopt a way of doing things quickly.

Types of Change

A change management strategy is your plan for how people, processes, and technology will align in the future state. It is helpful to identify what type of change your strategy needs to address. Your organization will either experience a transformational change or a transitional change.

A transformation change is a change that reshapes a business strategy and processes – often resulting in a culture shift. If you are implementing an ERP solution for the first time you will be experiencing a transformational change because the organization is moving to capitalize on a digital enterprise.

A transitional change is made to replace existing processes with new processes. If you are planning to replace an existing ERP then you are experiencing a transitional change.

What does organizing for change look like?

_{Define your “why”}

Your executives need to share their vision, operational goals, and the desired benefits they want to achieve from an ERP solution.

The vision, operational goals, and desired benefits define the “why” the transformation is needed.

The transformation is not implementing the ERP solution. The transformation is defining the new way of operating and working.

Steps

Define your “Why”
Determine readiness
Assemble your teams
Envision your future state