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High levels of voluntary attrition will continue in 2022, along with huge growth in consulting demand, and wage growth demand.
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Talent must take center stage as the number one priority for all service providers because there are simply not enough talented people to fill the needs of all PSOs.
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Hiring younger, tech-savvy talent means firms need to focus on improving their recruitment strategies, effective onboarding, and high-quality training and development as this is a major workplace attraction driver.
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Ramping up times and billable hours need to improve.
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Retaining top talent will rely on employee-centered cultures and growth opportunities.
