**Let’s take a quick look at the research behind this report.**
SPI’s Professional Services Maturity Benchmark was created by polling 709 firms – representing 430,000 consultants worldwide across accounting, architecture and engineering, advertising and marketing, IT services, and management consultancy.
The maturity benchmark is broken into 5 levels (1 being the least mature and 5 being the most) to indicate “maturity” across individual pillars and the whole organization. A level 5 organization will exhibit a collaborative approach with firmly established processes and a focus on continuous improvement.
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