Talent trends in 2021
Service Performance Insight (SPI) has been publishing its <i>Professional Services Maturity Benchmark</i> for the past 15 years. Following the disruption of 2020, this year’s report gives us an informative strategic look at an industry that is rising once again. The challenges facing HR leaders center around how and where their people work, how they are utilized, and how they are compensated.
The core principle of the PS Maturity Model™ is service and project-oriented organizations achieve success through the optimization of five Service Performance Pillars™. In this eBook, we’ll be exploring key findings relating to the **Talent Pillar. **People are your most valuable asset – therefore, businesses need to optimize their talent because how they perform once onboard will determine success or failure.