The August 2023 Strategic Sourcing Emotional Footprint Report analyzes 12 products based on 286 reviews.
Scanmarket ranks second with a Net Emotional Footprint of +94 and a Customer Experience (CX) score of 9.0.
It receives 95% positive feedback. Scanmarket excels in being reliable (100%), fair (100%), and caring (97%). It ranks highly in categories like client-friendly policies (100%), friendly negotiation (98%), and transparency (98%). Users appreciate its positive impact on productivity (100%) and innovation (88%).
This report highlights Scanmarket as a trustworthy and user-friendly solution in the strategic sourcing market.