The most obvious opportunities for efficiency and value creation come from automating standard business processes, driving self-service capability for staff and customer processes, and eliminating low-value activities such as manual input, multiple authorization processes, and reconciliations.
Organizations that both centralize IT services and standardize their processes more extensively should be able to save at least 25% while gaining unprecedented access to the latest software platforms that provide productivity improvements while reducing compliance challenges – solutions that many organizations cannot afford on their own.
