Introduction

Modern public sector shared services have increased operational efficiency, streamlined processes, and controlled spending. They have also improved visibility to speed up response times and ensure transparency and accountability to all stakeholders.

Unit4 solutions are the foundations of complex shared services transformation – delivering agility and interoperability that reduces data siloes and enables collaboration across all shared service functions. We change the way your people work, streamlining processes and reducing costly duplication so you can free up people and cash to focus on your priorities – serving the community.

Shared services, in which many groups use a service provided by a centralized office, can keep costs down and improve efficiency for a dispersed organization. At its most basic, the move to shared services involves centralizing transactional processing and administrative work for universal, standardized services such as payroll and accounts payable, but for many, it encompasses HR, Talent Management, Recruitment, Facilities, Finance, Contact Centres, and Marketing.